Top-rated independent heating and cooling across north Georgia and the southern Appalachians
HVAC Maintenance — Book a Visit Today
We tune up air conditioners, furnaces and heat pumps across Alabama, Georgia, Kentucky, North Carolina, South Carolina and Tennessee, and the fastest next step is to book a visit before the season turns. Most breakdowns we get called out for started small: a clogged filter choking airflow, a capacitor drifting weak, a condensate drain packed with slime, a blower wheel caked in dust. On a maintenance visit we check refrigerant performance, electrical connections, safety controls, temperature split and airflow, wash the outdoor coil, clear the drain and test the heat side. On dual-fuel and propane systems we also verify the changeover and burner operation. You get a written report of what we found and what is wearing out, so nothing surprises you in July or January. Call us and pick a time that suits.
Call (888) 878-4879- Real people on the phone
- 7 days a week
- Quote in writing before any work
Taking calls until 5:00 PM ET
The HVAC maintenance symptoms we hear most
- It runs all day and never really cools the house Dirty coil, low airflow or refrigerant charge drifting off
- There is water on the floor near the indoor unit Blocked condensate drain or rusted drain pan
- The system squeals or rattles when it starts Worn blower bearings, loose panel or failing motor mount
- One room stays hot while the rest is fine Airflow and duct balance, closed or crushed branch run
- Electric bill climbed but nothing else changed Restricted filter, coil buildup or a compressor working harder than it should
People call this HVAC maintenance, an AC tune-up or a furnace tune-up. Same visit, same written quote, same technician.
Safe things to check first
Worth a look before you call — sometimes it saves you the visit.
- 1Change or wash the air filter and note the date, a loaded filter starves the whole system.
- 2Check thermostat settings and swap the batteries if the screen is dim or blank.
- 3Look at the breaker panel for a tripped breaker on the indoor or outdoor circuit.
- 4Clear grass clippings, leaves and pine straw back from the outdoor unit and make sure supply and return vents are open.
Independent HVAC company vs the big names
| STM Heating & Air | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Quote in writing before a wrench comes out | ✓ | ✕ | ✕ |
| Phones answered by people, every day | ✓ | ✕ | ✓ |
| All major brands, gas and electric | ✓ | ✓ | ✕ |
| Independent company, nobody's quota | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
The same on every visit
The quote comes first, in writing
Covering 81 cities across Alabama, Georgia, Kentucky and 3 more.Phones answered by people
Open 7 days, 8:00 AM to 5:00 PM ET.Every major brand, gas and electric
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.HVAC Maintenance — quick answers
How often should HVAC maintenance be done?
Twice a year suits most homes: cooling in spring, heating in fall. Systems that run nearly year round, or sit in dusty red clay crawlspaces, benefit from that schedule most. If you only do one visit, pick the season you rely on hardest.
What happens during an AC tune-up?
We check refrigerant performance and temperature split, wash the outdoor coil, clear the condensate drain, test capacitors and contactors, tighten electrical connections and confirm airflow at the blower. You get a report on anything measuring weak so you can plan repairs.
Is a furnace tune-up different from an AC tune-up?
Yes. Heating repair season checks focus on burners, heat exchanger condition, flame sensor, ignition, venting and safety limits. On propane and dual-fuel setups we also verify the changeover point so the heat pump and furnace hand off correctly.
Can maintenance prevent breakdowns?
It catches a lot of them. Weak capacitors, dirty coils, blocked drains and loose wiring show up on a test before they show up as a no-cool call. It cannot predict everything, but it shortens the surprise list considerably.
Do you maintain heat pumps too?
We do. Heat pumps get checked on both cooling and heating modes, including defrost operation, reversing valve function and auxiliary heat staging. Valley homes on straight heat pumps and ridge homes on dual-fuel both get the full test.
I smell gas near my furnace. Should I wait for a maintenance visit?
No. Leave the building right away, then call 911 or your gas utility from outside. Do not touch switches or the thermostat on your way out. Once the utility says the home is safe, call us and we will inspect the system.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form and describe what you hear, smell or feel. Warm air, short cycling, a breaker that keeps tripping. That gives us a head start on the likely cause.
- Step 2
We diagnose on site
A technician checks the thermostat, airflow, electrical connections, refrigerant performance and the outdoor unit. We work the crawlspace and the attic too, because ductwork and drainage cause more trouble than people expect.
- Step 3
You decide, then we fix it
We explain what failed, what it takes to repair it, and what we would watch next season. No work starts until you say go. Most repairs finish the same visit when parts are on the truck.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Mixed heating is normal to usHeat pumps, propane furnaces and dual-fuel setups all behave differently in cold weather. We know how a heat pump should sound in the thirties and when the backup heat is doing too much of the work.
- We go under the houseRed clay crawlspaces hide crushed ducts, sweating lines and standing water. Comfort problems often start down there, not at the unit, so we look before we start replacing parts you may not need.
- Plain explanationsYou get told what broke and why, in words that make sense. If a repair is a short-term patch on an aging system, we say that out loud so you can plan instead of guessing.
- One crew, six statesWe serve homeowners across Alabama, Georgia, Kentucky, North Carolina, South Carolina and Tennessee. Same approach in every one: show up, diagnose properly, repair what needs repairing, leave the space clean.
- All major brands, gas & electricOne independent crew for Carrier, Trane, Lennox, Goodman, Rheem and more.
- Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.
HVAC Maintenance
Small faults become big ones on a schedule of their own
Describe the symptoms and we'll book the visit — takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →