Top-rated independent heating and cooling across Tennessee
Heat Pump Repair in Antioch, TN — Book a Visit Today
When a heat pump keeps running but the house never gets comfortable, the reversing valve, the defrost control or the refrigerant charge is usually behind it. We handle heat pump repair for Antioch homes in both heating and cooling mode, including systems that ice over on damp winter mornings and never clear. A little frost on the outdoor coil is normal during a defrost cycle. A solid block of ice is not. Check your filter and make sure the outdoor unit is clear of leaves, then let us look at the rest. Call us or send the quote form.
Call (888) 878-4879- Real people on the phone
- 7 days a week
- Quote in writing before any work
Taking calls until 5:00 PM ET
Common heat pump faults in Antioch homes
- The air out of my vents feels cool even though the heat is on Reversing valve stuck in cooling, or the system is running on low refrigerant charge
- The outdoor unit is covered in ice and stays that way Defrost control, sensor or reversing valve failure keeping the coil frozen
- My electric bill jumped and the backup heat runs all day Compressor or charge problem forcing auxiliary heat strips to carry the load
- It hums outside but the fan never turns Failed capacitor, contactor or fan motor in the outdoor unit
- The furnace fires up when it is barely cold out Dual-fuel changeover setpoint, outdoor sensor or control board wired or set wrong
Whether you call it heat pump repair or heat pump service, the work is identical and so is the quote you approve first.
Antioch coverage
From Antioch we also cover Nashville, Nolensville, Smyrna, La Vergne, Brentwood and Murfreesboro.
Other repairs we do in Antioch
Independent HVAC company vs the big names in Antioch
| STM Heating & Air | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Quote in writing before a wrench comes out | ✓ | ✕ | ✕ |
| Phones answered by people, every day | ✓ | ✕ | ✓ |
| All major brands, gas and electric | ✓ | ✓ | ✕ |
| Independent company, nobody's quota | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
The same on every visit
The quote comes first, in writing
Covering 81 cities across Alabama, Georgia, Kentucky and 3 more.Phones answered by people
Open 7 days, 8:00 AM to 5:00 PM ET.Every major brand, gas and electric
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Heat Pump Repair in Antioch — quick answers
Why is my heat pump blowing cool air in winter?
Usually the reversing valve is stuck in cooling mode, the refrigerant charge is low from a leak, or the system is defrosting. Heat pump air is also cooler than furnace air by nature. If it never warms up, call us and we will read the system.
Is ice on the outdoor unit normal?
A light frost that clears during a defrost cycle is normal. A solid block of ice that stays for hours is not. That points to a defrost sensor, board or reversing valve fault, or airflow trouble indoors. Turn the system off and call us.
What is a dual-fuel system and why does mine act up?
Dual-fuel pairs a heat pump with a gas or propane furnace and switches between them by outdoor temperature. Problems usually trace to the changeover setting, a failed outdoor sensor, or thermostat wiring that never matched the equipment. We test the handoff at both stages.
Should I repair or replace an older heat pump?
It depends on the failed part, the refrigerant it uses, and how the rest of the system looks. A capacitor or contactor is a straightforward repair. A failed compressor on an aging unit with a leaking coil is a different conversation. We show you both paths.
How soon can you get to my house in Antioch?
Call us and we will give you a real window rather than a guess. Same-day visits in Antioch are often possible outside the hottest and coldest stretches, when everyone calls at once. If you are without cooling or heat, say so when you call and we will treat it that way. Before we arrive you can check the thermostat batteries and settings, look for a tripped breaker, change a dirty filter and clear leaves or grass clippings from around the outdoor unit. If you smell gas, leave the house first, call 911 or your gas utility, then call us.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form and describe what you hear, smell or feel. Warm air, short cycling, a breaker that keeps tripping. That gives us a head start on the likely cause.
- Step 2
We diagnose on site
A technician checks the thermostat, airflow, electrical connections, refrigerant performance and the outdoor unit. We work the crawlspace and the attic too, because ductwork and drainage cause more trouble than people expect.
- Step 3
You decide, then we fix it
We explain what failed, what it takes to repair it, and what we would watch next season. No work starts until you say go. Most repairs finish the same visit when parts are on the truck.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Mixed heating is normal to usHeat pumps, propane furnaces and dual-fuel setups all behave differently in cold weather. We know how a heat pump should sound in the thirties and when the backup heat is doing too much of the work.
- We go under the houseRed clay crawlspaces hide crushed ducts, sweating lines and standing water. Comfort problems often start down there, not at the unit, so we look before we start replacing parts you may not need.
- Plain explanationsYou get told what broke and why, in words that make sense. If a repair is a short-term patch on an aging system, we say that out loud so you can plan instead of guessing.
- One crew, six statesWe serve homeowners across Alabama, Georgia, Kentucky, North Carolina, South Carolina and Tennessee. Same approach in every one: show up, diagnose properly, repair what needs repairing, leave the space clean.
- All major brands, gas & electricOne independent crew for Carrier, Trane, Lennox, Goodman, Rheem and more.
- Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.
Heat Pump Repair in Antioch
The longer it sits broken, the more it takes from you
Tell us the symptom, sign off on the written quote, get the machine back. Starting takes a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →